“CAREER”

Customer Service Representative

You’re the face of our Beauty & Spa!

Responsibilities:

• Answering phones, booking appointments for clients and calling clients to confirm
  appointments.
• Following up with rebooking clients and cancellations.
• Performing transactions for client services.
• Greeting clients with a friendly smile and walking them to the proper room.
• Ensuring clients are being serviced and attended to at all times.
• Keeping the salon front clean, professional-looking, and inviting.
• Selling appropriate retail and product to clients during checkout.
• Ensuring that the client had a pleasant experience during checkout.
• Handling any client complaints and concerns in a professional manner.
• Assisting with salon assistant duties.
• Assisting with salon maintenance.
• Serving clients refreshments and beverages.
• Responding to customers’ emails, DMS, and text messages.
• Keep track of inventory restock and tracking.

Benefits: Complementary services

Supplemental Pay: Commission

Education: High school or equivalent (Required)
Experience: (Preferred)
Front desk
Customer Service
Sales Associate

Wax Specialist

• A willingness to learn new techniques
• The ability to learn and perform all types of body waxing
• A positive, friendly, upbeat, and personable demeanor
• The ability to work in a fun, fast-paced environment.
• A professional appearance at all times
• The ability to work flexible days, hours, and weekend days
• Providing High-Quality Waxing Services.
• Professional Appearance.
• Innovative thinker and open to learning.
• Sales experience, be retail efficient.
• Reliable
• Time management skills
• Understands sanitizing protocols
• Follow protocols and directions
• Have a high booking rate!
• Able to educate clients
• Follow Covid-19 protocols
• Can promote

Benefits: Complementary services
Supplemental Pay:Tips, Commission pay
Education: High school or equivalent (Required)
License: Esthetician or Cosmetologist (Required)
Experience: (Preferred)
Customer Service
Sales Associate
Service Provider