FAQ
Policy/ General
Who performs the services?
Jhay is the Owner and Licensed Esthetician preforming services. 
Where are you located? 
We are located in Buckhead with Phenix Salon Suites. The address is 360 Pharr Rd NE, Lower Level 100A, Atlanta, GA 30305. 
How much is your booking fee? How do I pay the Fee?
Booking fees are $25, it is added to the total balance of your services. You only have to pay one fee per visit. Fees are paid via Venmo (JhayBeauty), the verification last 4 is (8849). NON-REFUNABLE, NON TRANSFERABLE!
What happens if I am late or have to cancel?
Everyone has a 10 minute grace period. After 15 minutes you're appointment may need to be cancelled (fees apply), if not you will be charged a $15 late fee. Each cancellations must be done 24 hours in advance. After 24 hours you will be charged 50% of the balance. These is for no shows, cancellations or reschedules after 24 hours. 
Are you really 24 hours?
Yes, with exceptions. Each day has its own standard working hours. Anytime outside of my standard hours are extra $$. You must contact me via text to book after hour appointments (4702225599). Times are not always available.
What type of services do you offer?
We offer Lash Extensions, Full Body Wax, Facials and more. Services are listed under the "BOOK" tab with a detailed description. Please read the description before selecting your services.
How do your walk-in policy work? 
If we have space for walk-ins we will post it on our story. Walk ins are first come, first serve after any appointments already scheduled. You must arrive between 10-3 to be added on the list. Wait times vary!
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